Assistant Housekeeping Manager

Company Name:
Assistant Housekeeping Manager
Ref No.: 13-00821
Company/Department: McKinley Village
Location: Denali National Park, Alaska
Position Type: Seasonal-Full Time
Start Date / End Date: 04/16/2014 to 09/19/2014
Seasonal Recruitment Responsibility (80/20): Property (20%)
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as the industry leader in FORTUNE magazine''s "World''s Most Admired Companies, " and as one of America''s Largest Private Companies by both FORTUNE and Forbes magazines. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000 employees serving clients in 22 countries. Learn more .
Our Parks and Destinations group specializes in serving consumers; recreational and entertainment needs in national and state parks, zoos, aquariums, science centers, museums and other day-use cultural attractions.
The scope of our operations includes operating lodging, conference and meeting space, houseboats and other marine activities, retail merchandise shops, fine dining restaurants, and interpretive tours in some of this countr most pristine protected lands and national parks.
We have been active partners with the National Park Service and various zoos, aquariums, and other cultural attractions for over 20 years, providing high-quality visitor services in numerous locations across the United States in over 12 states. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Some of the national and state parks in which we operate include:
Asilomar Conference Center, California
Denali National Park, Alaska
Glacier Bay, Alaska
Lake Powell Resorts and Marina, Arizona
Zephyr Cove Resort & Marinas, Nevada
Mesa Verde National Park, Colorado
Olympic Peninsula, Washington
Togwotee Mountain Lodge, Wyoming
Position Summary:
Responsible for supervising work activities of cleaning personnel to ensure clean, orderly and attractive room in hotels. Required to assign all duties, investigate complaints of employees and equipment and take appropriate corrective action. Assist housekeeping manager with purchasing of housekeeping supplies and equipment, inventory supplies, screening applicants, training new employees and recommending dismissals as needed.
Essential Functions:
Assist the department manager in the training of the resort worker staff
Supervise the daily operations of the resort worker staff
Fill in and cover shifts as needed
Document employee conduct as needed and assist in completing of performance evaluations at the end of season
Enforce company standards in cooperation with the General Manager and Human Resources
Ensure that each guest receives excellent customer service
Assist the department manager in the designing, and monitoring compliance with duty assignments
Resolve customer problems and ensure excellent customer service
Perform room inspections, and monitor quality of work
Status and Scope:
Reports to Housekeeping Manager
Must be able to carry 10 pound basket for long periods of time
Must have positive attitude with excellent customer service skills
Must be 21 years old
CPR/First Aid Certified (or willing to be trained) preferred
Previous housekeeping experience required.
Equipment Used:
Polaris Vehicle; Computer; Radio; Telephone
Travel Requirements:Little or No Travel (>10%)
Lifting Requirements:
MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
Physical Requirements:BENDING FREQUENT
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